If your issue is not addressed here, please contact Troubleshooting The following are some of the most common issues SUU users have reported.

Select your system for detailed instructions on how to initiate an IR update: Wireless components that are not updated through the SUU use infrared ports to send the updates from the host device to the wireless components. These systems can be connected to your computer and updated through the SUU. Others can be connected to your computer directly via USB. Certain systems support updating of transmitters when docked in networked charging stations. Push to Wireless Componentsįirmware updates may include firmware for associated wireless components. If an interruption occurs, reconnect the device to your computer and send the relevant updates again. When all devices to be updated are checked and the proper version is selected, click Send Updates.Ĭaution: Do not turn off, unplug or disconnect the system during a firmware update. To change the firmware version being sent, double-click the device's row in the Version to install column. In the Update Devices tab, all items to be updated are preselected. Download the software to your computer and save it to an easy-to-find folder or onto your desktop.Once you've downloaded the firmware, close the Download Manager to return to the main window.Click the Erase button to format the Flash Drive to exFAT.Select your flash drive from the list on the left.Go to Applications and Utilities > Disk Utility.Insert your flash drive into your computer’s flash drive port.Click OK in the format warning and wait until the process is complete.In the File System list box, choose exFAT, type in a Volume Label of your choice, and then click Start.

Right click your flash drive and then select Format.

It’s quite simple: Reformatting a Flash Drive Windows Users Since almost all new flash drives are formatted to a system called FAT32, you will have to change the format yourself.

Make sure your flash drive is formatted to a file system called exFAT for SYNC 3 (other SYNC versions need FAT32 format).

To remember: You can operate and drive your vehicle during the install, so there should be no impact on your schedule.

The update process will take 30-35 minutes, including occasional 60-90 second reboots to complete the installation.

Your Vehicle Identification Number (VIN).

A flash drive with a capacity of at least 8 GB.

The update process will take about 30-35 minutes to complete.

How to install firmware updates ford